Corporate Accessibility Policy

The County is committed to providing equal access to people with Disabilities with respect to the use and benefit of County goods, services, and programs. We will listen to the feedback of our constituents and visitors to ensure barriers to our goods and services are reduced or eliminated wherever reasonably possible.  View our Corporate Accessibility Policy (PDF).

The purpose of the policy is:

• To be responsive to the needs of all residents
• We aim to provide equal services to everyone
• Promote accessibility through policies, procedures and practices addressing integration, independence, dignity and equal opportunity

We aim to ensure:

• Service is provided in a manner that respects the dignity and independence of persons with disabilities
• Accessible services will be integrated with all our service standards unless an alternate measure is necessary
• Persons with disabilities will be given an opportunity - equal to that given to others - to obtain, use and benefit from the services
• Communication will be considered in a manner that takes into consideration a person's disability
• Staff will receive appropriate training
• Guide dogs and service animals will be permitted to areas/premises which are owned or operated by the County of Brant that are open to the public
• Persons with disabilities, accompanied by a support person, can be accompanied by that support person in premises open to the public
• Notice will be given when facilities or services that people with disabilities rely on to access County of Brant services are temporarily disrupted
• People can email accessibility services and provide feedback regarding our accessible services
• Persons with disabilities can use their own personal assistive devices to use our services