Customer Service Locations

Main Customer Service Offices

Visit us at one of many locations. We're here for you!
To contact an office below, call 519.44BRANT (519.442.7268) or toll free 1.855.44BRANT

Burford Administration Office: Corporate Services and Public Works

Open Monday to Friday, 8:30 am to 4:30 pm

26 Park Avenue, P.O. Box 160, Burford, ON N0E 1A0

Main Services include:

Accounts Receivable invoice payment
Blue Boxes and composters purchase and pick up
Brant Transit punch cards purchase and pick up
Building permits may be submitted but if you’d like to consult Building staff, please go to the Paris office.
Bulk Water fob purchase and pick up. The fob can be reloaded and purchased online, but initially must be picked up from the Burford office
Calendar pick up (free)
Commissioner of Oath is by appointment only
Dog license and tag
Parking ticket payment
Property Tax payments and inquiries
Public Works permits may be submitted
Water testing sample bottles may be picked up. Drop off is on the last Wednesday of the month before 2:00 pm

Paris Customer Service Office: Development Services and Council Services

Open Monday to Friday, 8:30 am to 4:30 pm

66 Grand River Street North, Paris, ON N3L 2M2

Main Services include:

Accounts Receivable invoice payments
Blue Boxes and Composters (pre-arrange pick up of a composter at the Paris location)
Brant Transit punch cards purchase and pick up
Building Permits may be submitted and Building staff may be consulted
Calendar pick up (free)
Commissioner of Oath is by appointment only
Dog license and tag
Dog Park membership and key
Parking ticket payment
Property Tax payments and inquiries
Public Works permits may be submitted
“Planner of the Day”. Use the computer in the office to meet with a virtual Planner to ask your planning questions.
Water testing sample bottles may be picked up. Drop off water testing samples on the last Wednesday of the month before 2:00 pm at the Burford Customer Service Office

Brant Sports Complex

Located at 944 Powerline Road, Brant, the hours include Monday to Sunday, 8:30 am to 8:00 pm

Summer hours (June 1 - August 14) include Monday to Thursday, 8:30 am to 8:00 pm and Friday 8:30 am to 4:00 pm

Main services include:

Scotland-Oakland Library Branch

Located at 281 Oakland Road, the hours include:

Main services include:

St. George Library Branch

Located at 78 Main Street North, the hours include:

Main services include:

Onondaga Customer Service Office

Onondaga Fire Station
734 Hwy 54, Brantford, ON N3T 5L9

St. George Customer Service Office

Gaukel Memorial Community Centre
7 Gaukel Drive, P.O. Box 40, St. George, ON N0E 1N0

The Paris Wincey Mills Co.

The Paris Wincey Mills Co
31 Mechanic Street, Paris, ON N3L 1K1

Hours vary, seasonally staffed.