Customer Service Locations

Open Monday to Friday, 8:30 am to 4:30 pm

26 Park Avenue, P.O. Box 160, Burford, ON N0E 1A0

Main Services include:

• Accounts Receivable invoice payment
• Blue Boxes and composters purchase and pick up
• Brant Transit punch cards purchase and pick up
• Building permits may be submitted but if you’d like to consult Building staff, please go to the Paris office.
• Bulk Water fob purchase and pick up. The fob can be reloaded and purchased online, but initially must be picked up from the Burford office
• Calendar pick up (free)
• Commissioner of Oath is by appointment only
• Dog license and tag
• Parking ticket payment
• Property Tax payments and inquiries
• Public Works permits may be submitted
• Water testing sample bottles may be picked up. Drop off is on the last Wednesday of the month before 2:00 pm

Open Monday to Friday, 8:30 am to 4:30 pm

66 Grand River Street North, Paris, ON N3L 2M2

Main Services include:

• Accounts Receivable invoice payments
• Blue Boxes and Composters (pre-arrange pick up of a composter at the Paris location)
• Brant Transit punch cards purchase and pick up
• Building Permits may be submitted and Building staff may be consulted
• Calendar pick up (free)
• Commissioner of Oath is by appointment only
• Dog license and tag
• Dog Park membership and key
• Parking ticket payment
• Property Tax payments and inquiries
• Public Works permits may be submitted
• “Planner of the Day”. Use the computer in the office to meet with a virtual Planner to ask your planning questions.
• Water testing sample bottles may be picked up. Drop off water testing samples on the last Wednesday of the month before 2:00 pm at the Burford Customer Service Office

Located at 24 Park Avenue, the hours include:

• Tuesday, 10:00 am to 8:00 pm
• Wednesday, 3:00 pm to 8:00 pm
• Thursday, 10:00 am to 8:00 pm
• Friday, 10:00 am to 2:00 pm
• Saturday, 10:00 am to 2:00 pm

Main services include:

• Tax payments
• Dog tags and licensing
• Photocopies and faxes
• Accounts Receivable invoice payment
• Freedom of Information initial requests
• Brant Transit punch cards purchase and pick up
• Brant County Health Unit Well Watering Testing Kits – available for pick up only

Located at 944 Powerline Road, Brant, the hours include Monday to Sunday, 8:30 am to 8:00 pm

Summer hours (June 1 - August 14) include Monday to Thursday, 8:30 am to 8:00 pm and Friday 8:30 am to 4:00 pm

Main services include:

• Dog Park membership and key
• Dog license and tag
• Tennis Court membership and key
• Camp registration and recreation program registration

Paris Library Branch

Located at 12 William Street, the hours include:

• Sunday,  12:00 pm to 4:00 pm
• Monday, 10:00 am to 8:00 pm
• Tuesday, 10:00 am to 8:00 pm
• Wednesday, 10:00 am to 8:00 pm
• Thursday, 10:00 am to 8:00 pm
• Friday, 10:00 am to 5:00 pm
• Saturday, 10:00 am to 2:00 pm

*The Paris Branch returns to regular Saturday hours (10:00 am to 5:00 pm) on Saturday, September 9, 2023.

Main services include:

• Tax payments
• Dog tags and licensing
• Photocopies and faxes
• Accounts Receivable invoice payment
• Freedom of Information initial requests
• Brant Transit punch cards purchase and pick up
• Brant County Health Unit Well Watering Testing Kits – available for pick up only

Located at 281 Oakland Road, the hours include:

• Tuesday, 3:00 pm to 8:00 pm
• Wednesday,10:00 am to 5:00 pm
• Thursday, 3:00 pm to 8:00 pm
• Friday, 12:00 pm to 5:00 pm
• Saturday, 10:00 am to 2:00 pm

Main services include:

• Tax payments
• Dog tags and licensing
• Photocopies and faxes
• Accounts Receivable invoice payment
• Freedom of Information initial requests
• Brant Transit punch cards purchase and pick up
• Brant County Health Unit Well Watering Testing Kits – available for pick up only

Located at 78 Main Street North, the hours include:

• Sunday, 12:00 pm to 4:00 pm (October to April)
• Tuesday, 10:00 am to 8:00 pm
• Wednesday, 10:00 am to 8:00 pm
• Thursday, 10:00 am to 8:00 pm
• Friday, 10:00 am to 5:00 pm
• Saturday, 10:00 am to 2:00 pm

Main services include:

• Tax payments
• Dog tags and licensing
• Photocopies and faxes
• Accounts Receivable invoice payment
• Freedom of Information initial requests
• Brant Transit punch cards purchase and pick up
• Brant County Health Unit Well Watering Testing Kits – available for pick up only

Onondaga Fire Station, inside the first set of doors
734 Hwy 54, Brantford, ON N3T 5L9

Gaukel Memorial Community Centre 
7 Gaukel Drive, P.O. Box 40, St. George, ON N0E 1N0

The Paris Wincey Mills Co., 31 Mechanic Street, Paris, ON N3L 1K1

The Visitor Information Centre is staffed in the summer months.

Hydro One

To report an outage:

• 1.800.434.1235
• stormcentre.hydroone.com

GrandBridge Energy

To report an outage:

• 1.833.POWER.01(769.3701)
• outages.grandbridgeenergy.com

 Hydro One

• 1.800.434.1235

GrandBridge Energy

• 1.833.POWER.01(769.3701)

 Downed Tree/Debris

• Downed trees/debris/water over municipal roadways
• Road, sewer, or water emergencies

County of Brant

Call 519.44BRANT(442.7268)

After-hours stay on the line for dispatch.

For non-emergencies, report a problem online.