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Make the Right Call

Did you know that approximately half of all 911 calls are non-emergencies?

Every non-emergency call ties up resources that could be helping someone in a life-threatening situation. 

Residents are encouraged to call 911 only in an emergency, and to seek other health care services for less urgent needs.

Our emergency services operate 24/7, and they need your help to stay available for real emergencies!

Emergency care - Call 911

  • Life-threatening medical emergencies
  • Serious accidents with injuries
  • Crimes in progress
  • Fire emergencies
  • Immediate danger to person or property

Non-Emergency

  • Minor traffic accidents without injuries
  • Medical concerns that require prompt attention but are not life-threatening
  • Noise complaints
  • Bylaw violations
  • General police inquiries

Urgent Care Medical Services

Urgent care is a type of medical service that provides immediate treatment for illnesses and injuries that require prompt attention but are not life-threatening. It bridges the gap between primary care and emergency care, offering a convenient option for conditions that can't wait for a regular doctor's appointment but don't require the resources of an emergency room. 

There are many urgent and non-urgent medical care options available in the community listed below. If you're ever unsure, call 911.

Urgent and Non-Urgent Care Options
ServiceInformation

Non-Emergency Medical inquiries

Access safe, high-quality care and avoid unnecessary visits to the emergency room. For free healthcare advice call 811 or visit health811.ontario.ca to access the online chat. In a medical emergency call 911 immediately. 

Willett Urgent Care Centre

238 Grand River Street North, Paris

The Willett Urgent Care Centre is an acute care facility staffed by doctors and nurses to provide rapid and expert care for non-emergent conditions.

 

Hours: Monday - Friday, 9 am to 9 pm and Saturday - Sunday, 10 am to 6 pm.

Walk-In Medical Clinics

Medical clinics for walk-in or same-day non-urgent care, are available throughout Brant-Brantford. A list of locations can be found online on the Health Services for Hamilton Niagara Haldimand Brant website.

 

We appreciate you taking the time to learn about the medical services available in our community.

Emergency Services and Health Care
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