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Accessibility and Assistance in an Emergency

Tell your family, neighbours, friends and/or support worker how they can assist you during an emergency.

Learn how to create a 72 hour emergency kit. Remember your pets!

In addition to a basic emergency kit, consider the following

  • Assistive devices: canes, walkers, hearing aids, breathing apparatus, etc.
  • Prescription eyewear and footwear
  • Extra medications and vitamin supplements
  • Copies of prescriptions
  • Extra dentures (if required) and cleaner
  • Personal papers and identification
  • Important names and telephone numbers (family members, doctors, case worker, neighbours, building superintendent etc.)

Plan for a power outage

  • Evacuation route without elevator service (if applicable)
  • Backup power supply for essential medical equipment
  • Keep a flashlight and cell phone handy to signal for help
  • Establish a self-help network to assist and check on you during an emergency
  • Enroll in a medical alert program that will signal for help if you are immobilized
  • Keep a list of facilities that provide life-sustaining equipment or treatment
  • Keep a list of medical conditions and treatment
  • If you live in an apartment, advise property management that you may need assistance staying in your apartment or that you must be evacuated if there is a power outage

Service Animal Emergency Checklist

  • Minimum three day supply of bottled water and food for your animal
  • Portable water and food bowls
  • Paper towels and can opener
  • Medications with a list identifying reason (e.g., medical condition), dosage, frequency and contact information of prescribing veterinarian
  • Medical records including vaccinations
  • Leash and harness (if required)
  • Muzzle (if required)
  • Blanket and favourite toy
  • Plastic bags
  • Up to date identification tag with your phone number and the name/phone number of your veterinarian (microchipping is also recommended)
  • Current photo of your service animal in case they get lost or separated from you
  • Copy of license (if required)

Tips on Assisting Someone During an Emergency

  • Ask first if the person needs or wants your help.
  • Allow the person to identify how best to assist them.
  • Do not touch the person, their service animal and/or their assistive device/equipment without their permission.
  • Follow instructions posted on special needs equipment and/or assistive device during an emergency.
  • Avoid attempts to lift, support or assist in moving someone unless you are familiar with safe techniques.
  • Never administer any food or liquids to an unconscious or unresponsive person.
  • Be aware that some people who have disabilities may request that you use latex-free gloves to reduce spread of infection to them.
  • Ask the person who requires assistance if areas of their body have reduced sensation and if they need you to check those areas for injuries after a disaster.

Resources

  • Senior's Emergency Plan (fill-in document)
  • Senior's Make a Plan (pamphlet)
  • Receive instant weather alerts with Environment Canada's WeatherCAN mobile app

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