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County of Brant Customer Service Update - January 6, 2022

In response to the Provincial directive to temporarily move to a modified Step Two of the Roadmap to Reopen and challenges faced by municipalities to continue to provide essential and critical services while local COVID-19 case counts impact a large sector of our community, the County of Brant has made the decision to temporarily close the Burford and Paris Customer Service Offices to the public effective end of day, Friday, January 7, 2022. This measure is an effort to continue to protect residents and staff and minimize the strain on our local healthcare system.

There are many ways to connect with the County of Brant. For assistance or information on how to access services while the offices are closed, please call 519.44BRANT (519.442.7268), 1.855.44BRANT or email info@brant.ca. As well, a number of services are available online such as submitting a building permit, paying taxes, dog park memberships and purchasing bulk water. Please visit www.brant.ca/OnlineServices for a full list of online services.

The County of Brant is also social – reach out to us on Facebook, Twitter or Instagram by following our official accounts @BrantCommunity.

For Customer Service Office updates visit www.brant.ca/COVID19.

Excellent customer service is very important to us!

Email us at info@brant.ca or call 519.44BRANT (442.7268), 1.855.44BRANT.

Do you have a specific question, concern or compliment? Visit the Department Directory for contact information.

Did you know that a number of services are available online such as submitting a building permit, paying taxes and purchasing bulk water? Please visit www.brant.ca/OnlineServices for a full list of online services.

For updates, please stay informed and subscribe to the County's news at www.brant.ca/Subscribe.

Burford Administration Office: Corporate Services & Public Works - CLOSED

Monday - Friday, 8:30 am - 4:30 pm.

26 Park Ave., P.O. Box 160, Burford, ON N0E 1A0

T: 519.449.2451
TF: 1.888.250.2295
F: 519.449.2454

Paris Customer Service Office: Development Services - CLOSED

Monday - Friday, 8:30 am - 4:30 pm.

66 Grand River St. N., Paris, ON N3L 2M2

T: 519.442.6324
TF: 1.888.250.2296
F: 519.442.3461

Paris Community Services Office: Community Services - CLOSED

15 Curtis Ave. N. Paris, ON, N3L 3W1

T: 519.442.1944
TF: 1.888.250.2295
F: 519.442.2162

Paris Strategic Initiatives Office: CAO, Council, Communications and Marketing, Economic Development and Tourism - CLOSED

31 Mechanic St., Suite 207, Paris, ON N3L 1K1

T: 519.442.6324
TF: 1.888.250.2296
F: 519.442.3461

Oakland Customer Service Office - CLOSED

3 King St. N., Oakland, ON N0E 1L0

T: 519.446.2924
F: 519.446.3813

Onondaga Customer Service Office - CLOSED

Onondaga Fire Station
734 Hwy 54, Brantford, ON N3T 5L9

T: 519.758.1143
TF: 1.800.803.6744
F: 519.758.1619

St. George Customer Service Office - CLOSED

South Dumfries Community Centre
7 Gaukel Dr., P.O. Box 40, St. George, ON N0E 1N0

T: 519.448.1432
TF: 1.877.448.1432
F: 519.448.3105

There is a lot going on in the County of Brant. There are many ways that we encourage you to stay connected!

Connect with us now!

For the latest updates on what is happening in Brant please follow us on Facebook, Twitter and Instagram @BrantCommunity

Council & Committee
If you want to know what's on an upcoming Council or Committee agenda, check out the Council and Committee Calendar. You can also contact the Clerk, Heather Boyd at 519.449.2451 x 2200 or heather.boyd@brant.ca.

Watch Council and Committee meetings in the comfort of your own home through the County of Brant YouTube station.

Councillors are available to hear your opinions and share information. Visit the Councillors and the Mayor page to learn more www.brant.ca/MeetCouncil.

New to Brant?

For more information on important services please visit the Welcome page!

Engage with us!

EngageBrant is the County of Brant's engagement platform providing residents with the opportunity to engage and help shape projects, policies and initiatives.