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Contact us!

Excellent customer service is very important to us!

  • Call 519.44BRANT (442.7268), 1.855.44BRANT.
  • Email info@brant.ca
  • Online Services - Submit a building permit, pay taxes and purchase bulk water by visiting www.brant.ca/OnlineServices for a full list of online services.
  • News and Updates - Stay informed and subscribe to the County's news at www.brant.ca/Subscribe.
  • Do you have a specific question, concern or compliment?  Visit the Department Directory for contact information.

Visit us at one of many locations.  We're here for you!

Main Customer Service Offices:

Burford Administration Office: Corporate Services and Public Works

Monday - Friday, 8:30 am - 4:30 pm.

26 Park Ave., P.O. Box 160, Burford, ON N0E 1A0 

T:   519.44BRANT (2.7268), 1.855.44BRANT
TF: 1.855.44BRANT (2.7268)
F:   519.449.2454

Main Services include:

  • Accounts Receivable invoice payment
  • Blue Boxes and composters purchase and pick up
  • Brant Transit punch cards purchase and pick up
  • Building permits may be submitted but if you’d like to consult Building staff, please go to the Paris office.
  • Bulk Water fob purchase and pick up. The fob can be reloaded and purchased online, but initially must be picked up from the Burford office
  • Calendar pick up (free)
  • Commissioner of Oath is by appointment only
  • Dog license and tag
  • Parking ticket payment
  • Property Tax payments and inquiries
  • Public Works permits may be submitted
  • Water testing sample bottles may be picked up. Drop off is on the last Wednesday of the month before 2:00 pm
Paris Customer Service Office: Development Services and Council Services

Monday - Friday, 8:30 am - 4:30 pm.

66 Grand River St. N., Paris, ON N3L 2M2

T:   519.44BRANT (2.7268), 1.855.44BRANT
TF: 1.855.44BRANT (2.7268)
F:   519.442.3461

Main Services include:

  • Accounts Receivable invoice payments
  • Blue Boxes and Composters (pre-arrange pick up of a composter at the Paris location)
  • Brant Transit punch cards purchase and pick up
  • Building Permits may be submitted and Building staff may be consulted
  • Calendar pick up (free)
  • Commissioner of Oath is by appointment only
  • Dog license and tag
  • Dog Park membership and key
  • Parking ticket payment
  • Property Tax payments and inquiries
  • Public Works permits may be submitted
  • “Planner of the Day”. Use the computer in the office to meet with a virtual Planner to ask your planning questions.
  • Water testing sample bottles may be picked up. Drop off water testing samples on the last Wednesday of the month before 2:00 pm at the Burford Customer Service Office

 Secondary Customer Service Offices:

 Brant Sports Complex

Located at 944 Powerline Rd., Brant, the hours include Monday - Sunday, 8:30 am - 8:00 pm.

Summer hours (June 1 - August 14) include Monday - Thursday, 8:30 am – 8:00 pm and Friday 8:30 am – 4:00 pm.

Main services include:

  • Dog Park membership and key
  • Dog license and tag
  • Tennis Court membership and key
  • Camp registration and recreation program registration
 Scotland-Oakland Library Branch

Located at 281 Oakland Rd., the hours include:

  • Tuesday, 3:00 pm to 8:00 pm
  • Wednesday,10:00 am to 5:00 pm
  • Thursday, 3:00 pm to 8:00 pm
  • Friday, 12:00 pm to 5:00 pm
  • Saturday, 10:00 am to 2:00 pm

Main services include:

  • Tax payments
  • Dog tags and licensing
  • Photocopies and faxes
  • Accounts Receivable invoice payment
  • Freedom of Information initial requests
  • Brant Transit punch cards purchase and pick up
 St. George Library Branch

Located at 78 Main St N, the hours include:

  • Sunday, 12:00 pm to 4:00 pm (October to April)
  • Tuesday, 10:00 am to 8:00 pm
  • Wednesday, 10:00 am to 8:00 pm
  • Thursday, 10:00 am to 8:00 pm
  • Friday, 10:00 am to 5:00 pm
  • Saturday, 10:00 am to 2:00 pm

Main services include:

  • Tax payments
  • Dog tags and licensing
  • Photocopies and faxes
  • Accounts Receivable invoice payment
  • Freedom of Information initial requests
  • Brant Transit punch cards purchase and pick up

Drop Box Locations Only:

Paris Community Services Office: Community Services

15 Curtis Ave. N. Paris, ON, N3L 3W1 

Oakland Customer Service Office

3 King St. N., Oakland, ON N0E 1L0

Onondaga Customer Service Office

Onondaga Fire Station
734 Hwy 54, Brantford, ON N3T 5L9

St. George Customer Service Office

South Dumfries Community Centre 
7 Gaukel Dr., P.O. Box 40, St. George, ON N0E 1N0

Connect with us!

For the latest updates on what is happening in Brant please follow us on Facebook, Twitter and Instagram @BrantCommunity

Council & Committee

Learn about what's happening at an upcoming Council or Committee meeting. Check out the Council and Committee Calendar. You can also contact the Clerk, Alysha Dyjach at 519.44BRANT x 2215 or alysha.dyjach@brant.ca. 

Watch Council and Committee meetings in the comfort of your own home through the County of Brant YouTube station.

Councillors are available to hear your opinions and share information. Visit the Councillors and the Mayor page to learn more www.brant.ca/MeetCouncil.  

New to Brant?

For more information on important services please visit the Welcome page!

Engage with us! 

EngageBrant is the County of Brant's engagement platform providing residents with the opportunity to engage and help shape projects, policies and initiatives. 

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  • Welcome to Brant!
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How to find us

Paris Customer Service Office
66 Grand River Street N, Paris
Open Monday through Friday 8:30am - 4:30pm

Burford Customer Service Office
26 Park Avenue, Burford
Open Monday through Friday 8:30am - 4:30pm

T. 519.44BRANT (519.442.7268)
T.F. 1.855.44BRANT
E. info@brant.ca 

A number of services are offered online. Please visit www.brant.ca/OnlineServices. 
Subscribe to updates at www.brant.ca/subscribe





 

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