Skip to Content
County of Brant Home
Phone icon Contact icon
Follow on Twitter Follow on Facebook Follow on Instagram

Brant County Logo

Contact Us Main menu icon
  • Resident Services

    Resident Services

    • A to Z Services
    • Accessibility
    • Animal Control
    • Applications, Licenses and Permits
    • Brant Cares
    • Brant Transit
    • Building and Construction
    • Bylaw Enforcement
    • Calendar
    • Cemeteries
    • Community Centres and Halls
    • Contact Us
    • County of Brant Fire
    • COVID-19
    • Cowan Community Health Hub
    • Education
    • Emergency Services
    • Engage Brant
    • Financial Assistance Programs for Residents
    • Garbage and Recycling
    • Health Care
    • In Your Community
    • Library
    • Life Events
    • Maps
    • Moths
    • Municipal Drains
    • News and Public Notices
    • Online Services
    • OPP
    • Paramedic Services
    • Parking
    • Planning and Development
    • Property Taxes and Assessment
    • Recreation
    • Rental Information
    • Report a Problem
    • Roads and Sidewalks
    • Safe and Healthy Communities
    • Safe Streets
    • Seniors Services
    • Social Services
    • Utilities
    • Volunteer
    • Water and Wastewater Services
    • Welcome to Brant!
  • Live and Discover

    Live and Discover

    • Living in Brant
    • Discovering Brant
    • Aquatics
    • Arts, Culture and Heritage
    • Cainsville Community Centre Campaign
    • Calendar of Events
    • Cancellations and Updates
    • Community Centres and Halls
    • Community Contacts
    • Camps
    • Day Trips and Tours
    • Events and Festivals
    • Facility and Park Rentals
    • Healthy Kids Brantford-Brant
    • Library
    • In Your Community
    • Love Local Brant
    • Maps
    • Our Communities
    • Outdoor Adventures and Sports
    • Parks, Trails, and Activities
    • People of Brant
    • Recreation
    • Register for a Program
    • Simply Grand Dog Park
    • Skating Rinks and Arenas
    • Year of the Garden
  • Invest in Brant

    Invest in Brant

    • Advertising and Sponsorships
    • Business Licencing
    • Economic Development
    • Maps
    • Planning and Development
    • Transportation
  • County Government

    County Government

    • Accessibility Services
    • Administration
    • Bids and Tenders
    • Cannabis
    • Careers
    • Committees
    • Community Grants
    • Council
    • Council and Committee Calendar
    • County of Brant Elections
    • COVID-19
    • Department Directory
    • Donate
    • Elections
    • Engage Brant
    • Face Coverings
    • Finance
    • Freedom of Information and Protection of Privacy
    • Maps
    • News and Public Notices
    • New Official Plan
    • Our Future Brant
    • Plans, Studies and Reports
    • Postal Strike
    • Report a Problem
    • Social Media
    • Staff Directory
    • Strategic Plan

Resident

Persons Requiring Additional Assistance

Home...Emergency ServicesEmergency PlanningPersons Requiring Additional Assistance
 
  • Open new window to share this page via Facebook Facebook
  • Open new window to share this page via LinkedIn LinkedIn
  • Open new window to share this page via Twitter Twitter
  • Email this page Email

Emergency situations and evacuations can be especially difficult for people who require additional assistance. Having a plan and knowing what services are available can help get through an emergency.

You should be prepared to look after your family's basic needs for a 72-hour period in case of an unexpected emergency.  Prepare for a variety of emergencies and an emergency survival kit.

Two great resources for seniors are the Seniors Emergency Plan (fill-in document) guide you through emergency planning and the Senior's Make a Plan (pamphlet).  Share your plan with people you trust.

Environment and Climate Change Canada also offers a mobile app that provides weather alerts right to your phone to keep you informed.

 Emergency Survival Kit

In addition to a basic Emergency Survival Kit, people should bring additional items they may need when being evacuated:

  • Assistive devices: canes, walkers, hearing aids, breathing apparatus, etc.
  • Prescription eyewear and footwear
  • Extra medications and vitamin supplements
  • Copies of prescriptions
  • Extra dentures (if required) and cleaner
  • Personal papers and identification
  • Important names and telephone numbers (family members, doctor, seniors' group contact person, etc.)

Emergency situations and evacuations can be especially difficult for people who require additional assistance. Having a plan and knowing what services are available can help get through an emergency.

 Service Animal Emergency Checklist

This checklist outlines the basic items every person with a service animal should have prepared in advance to keep their service animals comfortable during the stress of an emergency situation. It is advisable to keep all items in a transportable bag that is easy to access should evacuating the home become necessary. Also, remember to check the kit twice a year to ensure freshness of food, water and medication, and to restock any supplies.

Service Animal Emergency Kit Checklist:

  • Minimum 3 day supply of bottled water and food for your animal
  • Portable water and food bowls
  • Paper towels and can opener
  • Medications with a list identifying reason (e.g., medical condition), dosage, frequency and contact information of prescribing veterinarian
  • Medical records including vaccinations
  • Leash and harness (if required)
  • Muzzle (if required)
  • Blanket and favourite toy
  • Plastic bags
  • Up to date ID tag with your phone number and the name/phone number of your veterinarian (microchipping is also recommended)
  • Current photo of your service animal in case they get lost or separated from you
  • Copy of license (if required)


The above information can be found at: www.emergencymanagementontario.ca

 

 Tips on Helping a Person who Requires Assistance
  • “Ask First” if the person needs or wants your help – do not just assume that they do.
  • Allow the person to identify how best to assist them.
  • Do not touch the person, their service animal and/or their assistive device/equipment without their permission.
  • Follow instructions posted on special needs equipment and/or assistive device during an emergency.
  • Avoid attempts to lift, support or assist in moving someone unless you are familiar with safe techniques.
  • Never administer any food or liquids to an unconscious or unresponsive person.
  • Be aware that some people who have disabilities may request that you use latex-free gloves to reduce spread of infection to them.
  • Ask the person who requires assistance if areas of their body have reduced sensation and if they need you to check those areas for injuries after a disaster.

 

The above information can be found at: www.emergencymanagementontario.ca

 Mobility
Mobility limitations may make it difficult for a person to use stairs or to move quickly over long distances. These can include reliance on mobility devices such as a wheelchair, scooter, walker, crutches or a walking cane. In addition, people with a heart condition or various respiratory difficulties can experience certain levels of mobility limitations.

Your Emergency Plan:

  • Ask your network to practice moving your special needs equipment during your emergency practice plan.
  • This will help your network become more comfortable handling or using your special needs equipment during an emergency.
  • If you use a wheelchair or scooter, request that an emergency evacuation chair be stored near a stairwell on the same floor that you work or live on, so that your network can readily use it to help you safely evacuate the building.
  • In your instruction list for your network, identify areas of your body that have reduced sensation so these areas can be checked for injuries after an emergency, if you cannot check them yourself.
  • Check with your local municipal office to find out if emergency evacuation shelters in your area are wheelchair accessible.

Assisting a Person with Mobility Challenges:

  • Use latex- free gloves when providing personal care whenever possible. (People with spinal cord injury have a greater risk of developing an infectious disease during an emergency. Gloves help control secondary medical conditions that can easily arise if personal care is disrupted during an emergency.)
  • Ensure that the person’s wheelchair goes with the person.
  • Do not push or pull a person’s wheelchair without their permission.

 

The above information can be found at: www.emergencymanagementontario.ca

 Vision
Vision loss can include a broad range of conditions ranging from complete blindness to partial or low vision that cannot be corrected with lenses or surgery. A person’s ability to read signs or move through unfamiliar environments during an emergency may be challenged, creating a feeling of being lost and/or being dependent on others for guidance.

Your Emergency Plan:

  • Have a long cane available to readily manoeuvre around debris on the floor or furniture that may have shifted after an emergency.
  • Mark all emergency supplies in advance with fluorescent tape, large print or in braille. 
  • Mark gas, water and electric shutoff valves in advance with fluorescent tape, large print or in braille.
  • Familiarize yourself in advance with all escape routes and locations of emergency doors/exits on each floor of any building where you work, live and/or visit.

 Assisting a Person with Vision Loss:

  • Always ask first if you can be of any assistance to them.
  • For people who are deaf and/or blind, use your finger to draw an “X” on their back to let them know you are there to help during an emergency.
  • To communicate with a deaf and/or blind person, try tracing letters with your finger on the palm of their hand.
  • To guide the person, offer them your arm instead of taking theirs and walk at their pace. Keep half a step ahead of them.
  • If the person has a service dog, ask them where you should walk to avoid distracting the animal.
  • Provide advance warning of upcoming stairs, curbs, major obstacles, or changes in direction.
  • Watch for overhangs or protrusions the person could walk into.
  • Do not assume the person cannot see you, or that they need your help. Never grab or touch a person with vision loss.
  • Do not touch, make eye contact or distract the person’s service dog as this can seriously endanger the owner. Do not shout at a person with vision loss. Speak clearly and provide specific and precise directions.
  • Avoid the term “over there”. Instead, describe locating positions such as, “to your right / left / straight ahead / behind you”, or by relaying clock face positions. (For example: 12 o’clock)

 

The above information can be found at: www.emergencymanagementontario.ca

 Hearing

A person can be deaf, deafened or hard of hearing. The distinction between these terms is based on the individual’s language and means of communicating rather than the degree of hearing loss. In an emergency, the method in which emergency warnings are issued becomes critical to how a person with hearing loss is able to respond and follow instructions to safety.

 

Your Emergency Plan:

  • If your network is unavailable during an emergency, seek the assistance of others to whom you can communicate your hearing loss by spoken language, moving your lips without making a sound, pointing to your ear, using a gesture, or if applicable, pointing to your hearing aid.
  • Keep a pencil and paper handy for written communication.
  • Obtain a pager that is connected to an emergency paging system at your workplace and/or the building that you live in.
  • Install a smoke-detection system that includes smoke alarms and accessory flashing strobe lights or vibrators to gain your attention if the alarms sound.
  • Test smoke alarms on a monthly basis by pushing the test button.
  • Replace batteries in battery operated smoke alarms every six months and whenever the low-battery warning sounds.
  • Keep a laminated card on your person and in your survival kit that identifies you as deaf or hard of hearing and explains how to communicate with you.

Assisting a Person with Hearing Loss:

  • Get the person’s attention via a visual cue or a gentle touch on their arm before speaking to them.
  • Face the person and make eye contact when speaking to them as they may rely on speech reading.
  • Communicate in close proximity.
  • Speak clearly and naturally.
  • Use gestures to help explain the meaning of what you are trying to communicate to the person. Write a message if there is time and keep a pencil and paper handy.
  • Avoid approaching the person from behind.
  • Refrain from shouting or speaking unnaturally slowly.
  • Do not make loud noises as hearing aids amplify sounds and can create a physical shock to the user.

 

Note: Typically people who are deafened or hard of hearing will need information presented in a text format.

 

The above information can be found at: www.emergencymanagementontario.ca

 Non-Visible Disabilities
Non-visible disabilities can include communication, cognitive, sensory, mental health, learning or intellectual disabilities in which an individual’s ability to respond to an emergency is restricted. They can also range from allergies, epilepsy, haemophilia, diabetes, thyroid condition, multiple sclerosis, pulmonary or heart disease and/or dependency on dialysis, sanitary or urinary supplies. Individuals with non-visible disabilities may have difficulty performing some tasks without appearing to have a disability.

Your Emergency Plan:

  • Prepare an easy to understand list of instructions or information for yourself that you think you may need in an emergency.
  • Keep an emergency contact list on your person of key people that are aware of your special needs.
  • Inform your designated support network of where you store your medication.
  • Keep a pencil and paper or portable electronic recording device handy to write down or record any new instructions provided to you in an emergency.
  • Consider owning and wearing a MedicAlert® bracelet or identification because it will help notify emergency responders about your non-visible disabilities. For more information visit: www.medicalert.ca.
  • Request a panic push-button to be installed in the building you work and/or live in, so that in the event of an emergency you can notify others of your whereabouts and that you need special assistance.
  • People with Multiple Sclerosis: Symptoms are often made worse by heat and humidity. Be prepared to keep cool and dry.
  • People with Diabetes: Keep frozen water bottles or ice packs in your freezer. Have an insulated bag or cooled thermos ready to store your insulin, should there be a power outage or you need to evacuate.

 

Assisting Others:

  • Allow the person to describe what help they need from you.
  • Find effective means of communication (e.g., provide drawn or written instructions. When giving directions use landmarks instead of terms “go left” or ”turn right”).
  • Be patient, flexible and maintain eye contact when speaking to the person.
  • Repeat instructions (if needed).
  • Ask the person about their medication and if they need any help taking it. (Never offer medicines not prescribed by their physician.)
  • Keep people with multiple sclerosis cool and dry to avoid making their symptoms worse.
  • Avoid shouting or speaking quickly. Instead, speak clearly but not so slowly as to offend the person.
  • Do not restrain a person having a convulsion. Instead, roll them on their side to keep their airway clear and place something soft (e.g., your jacket) under their head to protect it from injury. Once the convulsion passes and they become conscious, help them into a resting position unique to your special needs.

For Example: People with Diabetes

  • Extra supply of insulin or oral agent.
  • Extra supply of syringes, needles and insulin pens (if used).
  • Small container for storing used syringes/needles (if applicable).
  • Blood glucose testing kit, spare batteries and record book.
  • Supply of blood glucose and urine ketone testing strips.
  • Fast-acting insulin for high blood glucose (if applicable).
  • Fast-acting sugar for low blood glucose.
  • Extra food to cover delayed meals.
  • Ice packs and thermal bag to store insulin (if applicable).

 

The above information can be found at: www.emergencymanagementontario.ca

 Seniors Who Require Assistance

Since an emergency situation or an evacuation can be a frightening and confusing time, it is important that seniors, especially those who require assistance, know the steps to take in an emergency. 

Your Emergency Plan:

  • Create an emergency contact list with names and telephone numbers of your physicians, case worker, contact for your seniors group, neighbours, building superintendent, etc. Keep a copy of this list in your survival kit and on your person.
  • Write down the names and phone numbers of on-site doctors, nurses, social workers, etc., at your place of residence (if applicable), including the hours they keep.
  • Familiarize yourself with all escape routes and location of emergency doors/exits in your home.
  • Know the location of emergency buttons. (Many seniors’ buildings have emergency buttons located in bedrooms and washrooms that have a direct link to 911 or the building’s superintendent.)
  • If asked to evacuate, bring with you any equipment or assistive devices you may need immediately.
  • Always wear your MedicAlert® identification.

 

Assisting Seniors:

Check on neighbours who are seniors (especially those who require assistance) to find out if they need your help during an emergency or evacuation. Allow the person to describe what help they need and how it can be provided to them. Be patient, listen actively. If the person appears anxious or agitated, speak calmly and provide assurance that you are there to help. If evacuation is necessary, offer a ride to seniors who do not have access to a vehicle. If time permits, offer to carry the person’s emergency survival kit to your car, along with any equipment or assistive devices they will need. Follow instructions posted on special needs equipment and/or assistive devices during an emergency.

  • Refrain from shouting or speaking unnaturally slowly.
  • Avoid being dismissive of the person’s concerns or requests.

 

The above information can be found at: www.emergencymanagementontario.ca

 High-Rise Building Safety
High-rise buildings present unique challenges when evacuation is necessary during an emergency.

 

Residents should make themselves aware of:

  • Building superintendent’s name and phone number.
  • Who sits on the Building Safety Committee.
  • Who the floor monitors are.
  • Who conducts evacuation drills and how often.
  • Location of fire extinguishers, automated external defibrillator units, and oxygen tank.
  • Location of emergency evacuation device(s).

 

Your Emergency Plan:

  • Advise your building manager/superintendent of your special needs and/or requirements during an emergency.
  • Familiarize yourself with your building’s evacuation plan.
  • Know where all escape routes and location of emergency doors/exits are on each floor.
  • Know the location of emergency buttons in the building and exits that are wheelchair-accessible (if applicable).
  • Request that an emergency evacuation chair be installed on the floor you live or work on, preferably close to the stairwell (if applicable).
  • If you live in a high rise building, create a ‘buddy’ system with your neighbours and regularly practice your emergency response plan with them.
  • If you rely on any life sustaining equipment/ apparatus, develop an emergency backup plan that will ensure the equipment/ apparatus is operable in the event of a power outage.
  • Obtain large printed signs from the building manager that you can place in your window in the event of an emergency, indicating that you need assistance.

Assisting Others:

  • Check on neighbours and/or co-workers who require additional assistance to find out if they need your help during an emergency or evacuation.
  • Listen actively to what the individual is saying.
  • During an emergency evacuation (if time permits), offer to carry the person’s emergency survival kit for them along with any special equipment or assistive devices they will need.
  • In general, avoid attempts to lift, support or assist in moving a person down the stairs, unless you are familiar with safe techniques.
 Travel Considerations
Whether travelling locally or internationally, people who require additional assistance should take extra time to research and plan their trip to make their travel experience safe and enjoyable. This includes preparing in advance, an emergency plan and “Ready-Go-Bag” with emergency survival items.

Your Emergency Plan:

  • Before travelling, visit the Foreign Affairs and International Trade Canada website at www.voyage.gc.ca where you can register and find other helpful travel information safety tips.
  • Discuss your particular accommodation needs with your travel agent.
  • Discuss your trip with your doctor to prepare contingency plans in case of illness.
  • Obtain necessary travel medical insurance.
  • Carry a copy of the booklet Bon Voyage, But..., that contains contact information for your destination's Canadian office and Emergency Operations Centre. You can order it free of charge at www.voyage.gc.ca.
  • Divide your medications and medical supplies between your carry-on and check-in baggage, keeping them in their original labelled containers. Bring copies of your prescriptions with you.
  • Always wear your MedicAlert® bracelet.
  • Inform your travel companion(s) on how to assist you in an emergency.
  • If travelling alone, establish a network (e.g., hotel staff) that can assist you during an emergency.
  • If you have difficulty using stairs request a room on a lower floor.
  • Review the hotel emergency exit plan.
  • If needing to evacuate, bring your emergency “Ready-Go-Bag” and any assistive devices you may need.

Assisting Others:

  • Check on fellow travellers with visible disabilities or special needs to find out if they need your help during an emergency or evacuation.
  • Listen actively to what the individual is saying and how they might need your help.
  • If they speak in a foreign language that you do not understand, try to communicate using gestures.
  • During an emergency evacuation (if time permits), offer to carry the person’s emergency survival kit for them along with any special equipment or assistive devices they will need.
  • Do not let the person be separated from their wheelchair or mobility aids
 Contacts

Canadian Diabetes Association

  • Tel: 416-363-3373
  • Toll-free: 1-800-226-8464
  • Email: info@diabetes.ca
  • www.diabetes.ca
  • Twitter: @DiabetesCanada  

Spinal Cord Injury Ontario

  • Tel: 416-422-5644
  • Toll-free: 1-877-422-1112
  • Email: info@sciontario.org
  • www.sciontario.org
  • Twitter: @SCI_Ontario

Canadian Red Cross

  • Tel: 905-890-1000
  • Toll-free: 1-800-418-1111
  • Email: WeCare@redcross.ca
  • www.redcross.ca
  • Twitter: @redcrosscanada

 

Centre for Independent Living in Toronto (CILT) Inc.

  • Tel: 416-599-2458
  • TTY: 416-599-5077
  • 24hr News line: 416-599-4898
  • Email: cilt@cilt.ca
  • www.cilt.ca
  • Twitter: @CIL_Toronto

CNIB

  • Tel: 416-486-2500
  • Toll-free: 1-800-563-2642
  • TTY: 416-480-8645
  • Email: info@cnib.ca
  • www.cnib.ca
  • Twitter: @CNIB

Learning Disabilities Association of Ontario

  • Tel: 416-929-4311
  • Email: resource@LDAO.ca
  • www.ldao.ca

Multiple Sclerosis Society of Canada-Toronto Chapter and Ontario Division

  • Tel: 416-922-6065
  • Toll-free: 1-800-268-7582
  • Email National: info@mssociety.ca
  • Email Ontario: info.ontario@mssociety.ca
  • Email Toronto: toronto@mssociety.ca
  • www.mssociety.ca
  • Twitter: @MSSocietyCanada

March of Dimes Canada

  • Tel: 416-425-3463
  • Toll-free: 1-800-263-3463
  • www.marchofdimes.ca
  • Twitter: @modcanada

Ontario SPCA (Ontario Society for the Prevention of Cruelty to Animals)

  • Tel: 905-898-7122
  • Toll-free: 1-888-ONT-SPCA(668-7722)
  • Email: info@ospca.on.ca
  • www.ontariospca.ca
  • Twitter:@OntarioSPCA

 

The Canadian Hearing Society

  • Tel: 416-928-2500
  • Toll-free: 1-877-347-3427 TTY: 416-964-0023
  • Toll-free TTY: 1-877-347-3429
  • Email: info@chs.ca
  • www.chs.ca
  • Twitter: @CHSCanada

 

Toronto Rehabilitation Institute

  • Tel: 416-597-3422
  • www.torontorehab.com
  • Twitter: @UHN

Accessibility Initiatives

Accessibility Directorate of Ontario

  • Tel: 416-849-8276
  • Toll-free: 1-866-515-2025
  • TTY: 416-325-3408
  • Toll-free TTY: 1-800-268-7095
  • Email: accessibility@ontario.ca
  • www.ontario.ca/accessibility
  • Twitter: @ONAccessibility 

Ministry of Seniors Affairs

  • Tel: 416-326-7076 (Seniors’ INFOline)
  • Toll-free: 1-888-910-1999
  • Toll-free TTY: 1-800-387-5559
  • Email: infoseniors@ontario.ca
  • www.ontario.ca/msa
  • Twitter: @SeniorsON

Emergency Preparedness

Office of the Fire Marshal and Emergency Management

  • Tel: 647-329-1100
  • Toll-free: 1-800-565-1842
  • TTY: 416-326-5511
  • Toll-free TTY: 1-866-517-0572
  • Email: askOFMEM@ontario.ca
  • www.ontario.ca/beprepared
  • Twitter: @OntarioWarnings

For Information on MedicAlert® Bracelets or Identification

Canadian MedicAlert®

  • Foundation Tel: 416-696-0142 (Toronto)
  • Local Tel: 416-696-0267 (North York)
  • Toll-free: 1-800-668-1507
  • Email: customerservice@medicalert.ca
  • www.medicalert.ca
  • Twitter: @MedicAlertCA

For Travel Advice and Registration Service when Travelling Abroad

Global Affairs Canada

  • Tel: 613-944-4000
  • Toll-free: 1-800-267-8376
  • https://travel.gc.ca/

Diverse Groups

  • Seniors
  • Pets
  • People with Disabilities
    • Children

    Quick Links

    • Take Training
    • Information on the Incident Management System
    • Video Gallery
    • Build An Emergency Plan
    • Sign in to Emergency Management Portal

    Contacts

    Additional Resources

    phone icon Contact Us

    • Emergency Services
      Toggle Section
      • Brant-Brantford Paramedic Services
        Toggle Section
        • Ambulance
        • Ambulance Patient Record Release
        • Community Paramedics Long Term Care
        • Community Paramedic Programs
        • Community Paramedic Referral and Medical Order Requests
        • Education
        • First Aid and Safety Tips
        • Medical Emergency Information Program
        • Ministry of Health and Long Term Care
        • Paramedic Careers
      • Brant OPP
      • County of Brant Fire
        Toggle Section
        • About County of Brant Fire
        • Camp Phoenix
        • Fire Prevention and Resources
        • Fire Recruitment and Training
        • Fire Stations
        • Open Air Burning
      • Emergency Planning
        Toggle Section
        • Farm Animals
        • Persons Requiring Additional Assistance
    • A to Z Services
    • Accessibility
      Toggle Section
      • Accessible Parking Permits
      • Accessible Recreation Programs
      • Accessibility Standards for Customer Service
      • Alternate Formats and Assistance Programs
      • Accessibility Advisory Committee
    • Animal Control
      Toggle Section
      • Animal Control Regulations
      • Compensation for Killed or Injured Livestock and Poultry
      • Dog Licencing
      • Lost And Stray Animals
      • Wildlife
    • Applications, Licenses and Permits
    • Brant Cares
    • Brant Transit
    • Building and Construction
      Toggle Section
      • Building Permits
      • Building Bylaw
      • Fences Bylaw
      • Minor Variances
      • Property Standards
      • Zoning
    • Bylaw Enforcement
      Toggle Section
      • Regulatory Bylaws
        Toggle Section
        • Animal Control
        • Business Licencing
        • Carbon Monoxide Detectors
        • Entrances and Culverts
        • Fences
          Toggle Section
          • Line Fences
        • Firearms
        • Fireworks
        • Littering
        • Lottery
        • Noise
        • Noxious Weeds
        • Open-Air Burning
        • Parking
        • Parks Use
        • Property Standards
        • Road Use
        • Sewer and Wastewater
        • Sidewalk Snow Removal
        • Signs
        • Site Alteration
        • Skateboarding
        • Solid Waste Control
        • Storm Sewers
        • Taxicabs
        • Tree Conservation and Regulations
        • Tree Maintenance
        • Water
        • Zoning
    • Calendar
    • Cemeteries
      Toggle Section
      • County Cemeteries
      • Interments
      • Memorialization
    • Community Centres and Halls
    • Contact Us
    • County of Brant Fire
      Toggle Section
      • About County of Brant Fire
      • Camp Phoenix
        Toggle Section
        • About Camp Phoenix
        • Apply to Camp Phoenix
        • Sponsor Camp Phoenix
      • Fire Prevention and Resources
      • Fire Recruitment and Training
      • Fire Stations
      • Open Air Burning
    • COVID-19
    • Cowan Community Health Hub
      Toggle Section
      • Building Status
      • Fundraising Information
      • Health Hub Services
      • Physician Recruitment
    • Education
      Toggle Section
      • Brant Active School Travel
    • Engage Brant
    • Financial Assistance Programs for Residents
      Toggle Section
      • Basement Flood Prevention
    • Garbage and Recycling
      Toggle Section
      • Composting
      • Furniture and Appliances (Bulky Waste)
      • Garbage and Recycling Curbside Collection Program
      • Hazardous Waste
      • Landfill and Transfer Station
      • Leaf and Yard Waste
      • Solid Waste Environmental Assessment
    • Health Care
      Toggle Section
      • Cowan Community Health Hub
      • Physician Recruitment
    • In Your Community
    • Library
    • Life Events
    • Maps
    • Moths
    • Municipal Drains
    • News and Public Notices
    • Online Services
    • OPP
      Toggle Section
      • Brant OPP Community Blastouts
      • Brant OPP Resources
      • Brant OPP Information and Statistics
      • Brant OPP Community Engagement
    • Paramedic Services
      Toggle Section
      • Ambulance
      • Ambulance Patient Record Release
      • Community Paramedics Long Term Care
      • Community Paramedic Programs
      • Community Paramedic Referral and Medical Order Requests
      • Education
      • First Aid and Safety Tips
      • Medical Emergency Information Program
      • Ministry of Health and Long Term Care
      • Paramedic Careers
    • Parking
      Toggle Section
      • Roads and Sidewalks
        Toggle Section
        • Accessible Parking Permits
        • Brant Safe Streets
        • Crossing Guards
        • Emergency Detour Route Road Closure Action Plan
        • Heavy Truck Routes
        • Parking
        • Permits and Requests for Service
        • Report a Problem
        • Road Closures
        • Roundabouts
        • Sidewalk Snow Removal
        • Winter Maintenance
    • Planning and Development
    • Property Taxes and Assessment
      Toggle Section
      • Assessments
      • Due Dates
      • Municipal Tax Sale Properties
      • Ownership Changes
      • Payment Options and Late Charges
        Toggle Section
        • Pre-Authorized Payment Plan
      • Rebates and Assistance
      • Tax Rates
      • Water Arrears
    • Recreation
    • Rental Information
    • Report a Problem
    • Roads and Sidewalks
      Toggle Section
      • Adopt-A-Road
      • Brant Safe Streets
      • Crossing Guards
      • Emergency Detour Route Road Closure Action Plan
      • Heavy Truck Routes
      • Parking
      • Permits and Requests for Service
      • Report a Problem
      • Road Closures and Construction
      • Roundabouts
      • Sidewalk Snow Removal
      • Winter Maintenance
    • Safe and Healthy Communities
    • Safe Streets
    • Seniors Services
    • Social Services
    • Utilities
    • Volunteer
    • Water and Wastewater Services
      Toggle Section
      • Stormwater Management
        Toggle Section
        • Culverts
        • Storm Sewer Connections
        • Storm Sewers
        • Stormwater Management Ponds
      • Wastewater
        Toggle Section
        • Grinder Pumps
        • Sanitary Sewer Connections
        • Sanitary Sewers
        • Wastewater Facilities
      • Water Services
        Toggle Section
        • Bulk Water Fill Stations
        • Drinking Water
        • Frozen Water Services
        • Water Meters
      • Water Conservation
        Toggle Section
        • Mount Pleasant Water
    • Welcome to Brant!
    Subscribe

    How to find us

    Paris Customer Service Office
    66 Grand River Street N, Paris
    Open Monday through Friday 8:30am - 4:30pm

    Burford Customer Service Office
    26 Park Avenue, Burford
    Open Monday through Friday 8:30am - 4:30pm

    T. 519.44BRANT (519.442.7268)
    T.F. 1.855.44BRANT
    E. info@brant.ca 

    A number of services are offered online. Please visit www.brant.ca/OnlineServices. 
    Subscribe to updates at www.brant.ca/subscribe





     

    Connect with County of Brant

    Follow on Twitter Follow on Facebook Follow on Instagram Follow up on LinkedIn Visit our YouTube

    Email IconMayor and Council Email Icon By Department Email IconStaff Directory

    Brant County Logo

    View our Accessibility Services pageAccessibility ServicesView our Privacy Statement and Terms of Service pagePrivacy Statement and Terms of ServiceView our Freedom of Information and Protection of Privacy pageFreedom of Information and Protection of PrivacyMap of entire brant.ca websiteSitemap
    Scroll to Top

    Browser Compatibility Notification

    It appears you are trying to access this site using an outdated browser. As a result, parts of the site may not function properly for you. We recommend updating your browser to its most recent version at your earliest convenience.