Water Meters

A water meter is required for any home or business connected to the municipal drinking water system. Water meters measure the amount of water used and are used to determine water and wastewater fees.

Responsibilities 

The County of Brant is responsible for all water meter and remote maintenance.

The homeowner is responsible for:

• All inside plumbing, including pipes, shut off valves, and the water service lines underground from the curb stop into the home.
• Ensuring the pipes and water meter are kept in a manner that prevents freezing.
• Keeping the water meter accessible for readings and maintenance requests. Failure to provide adequate access to the water meter could result in additional charges until access is granted.

Builders and Contractors are responsible for:

• All new buildings in the County of Brant’s municipal drinking water systems are required to purchase and install an assigned water meter.
• Required meters must be ordered and picked up at a minimum 4 weeks prior to closing.
• Builders/contractors are also required to book an appointment for County staff to inspect the meter and install the remote prior to closing.
• To order a Water Meter, please contact the County of Brant at 519.44BRANT (519.442.7268)

Water Meter Replacement

Water meters need to be replaced every 15 to 20 years. The County of Brant will contact homeowners when the water meter needs to be replaced.

The County of Brant has contracted Neptune Technology Group to install all new water meters and remotes.

The program is mandatory for all homeowners and is completed at no charge.

Leaks and other concerns

If the recorded water use changes suddenly for no obvious reason, contact GrandBridge Energy so it can be investigated right away.

If you suspect a leak, please follow these steps:

1. Turn off all water-consuming appliances inside and outside your home.
2. Read your meter. If the red triangle on your meter is spinning, water is flowing through the meter.

If there is a leak at the water meter, please contact the County of Brant right away.