All homes and businesses connected to the municipal drinking water system require a water meter. Your water meter and remote device are located inside your home/building and measure the amount of water used.
Water meters are read on a monthly basis and you are billed for water and wastewater consumption based on the difference in monthly readings. Water meters cannot speed up because they cannot physically measure more water than what has flowed through them.
| Responsibilities |
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The County of Brant is responsible for all water meter and remote maintenance. There is a tamper tag on the water meter and this tag must remain intact at all times. The homeowner is responsible for all inside plumbing, including pipes, shut off valves (which may be present on both sides of the meter), as well as the water service lines underground from the curbstop into the home. The homeowner is also responsible for ensuring that the pipes and water meter are kept in a manner that prevents freezing. |
| Access |
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The water meter must always be accessible for readings and maintenance requests. Failure to provide adequate access to the water meter could result in additional charges until access is granted. Access is also required to allow County staff to quickly and efficiently respond to emergencies. |
| Water Meter Information for Builders and Contractors |
| All new buildings in the County of Brant’s municipal drinking water systems are required to purchase and install an assigned water meter. The cost for water meters is outlines in the County’s Fees and Charges Bylaw.
All required meters must be ordered and picked up at a minimum 4-weeks prior to closing. Builders/contractors will be contacted when the order is ready for pickup at the Burford Admin Office (26 Park Ave, Burford, ON). For each water meter ordered builders/contractors are also required to book an appointment (scheduled prior to closing), which will have County staff inspect the meter and install the remote, failure to do so will see additional costs incurred. To order water meters, please contact the County of Brant Water Clerk at 519.44BRANT (519.442.7268) |
| Water Meter Replacement Program |
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**Notice – This program is currently on hold due to the ongoing COVID restrictions. Respective homeowners will be contacted when the restrictions have been lifted, to book their appointment. ** Water meters typically need to be replaced every 15-20 years. Advances in meter reading technology also provide easier reading abilities for both the homeowner and the County of Brant. Upgraded meters will be read from the street rather than accessing the homeowner’s property. The County of Brant has contracted Neptune Technology Group to install all new water meters and remotes. This program is mandatory for homeowners and is completed at no charge. |
Protect Yourself from Scams!
Always protect yourself from scams. If there is a concern with your water meter or high consumption, the County of Brant or Energy+ will reach out to you directly to investigate. If in doubt, call the County of Brant at 519.44-BRANT.”
If you have questions about the new water meter installation, please contact Clint Brown, Public Works Technologist, at the County of Brant at 519.449.2451 x 2211 or publicworks@brant.ca
Reading your Water Meter
On the face of your meter you should see numbers inside a rectangle. Similar to the odometer in a car, read the number from left to right including all zeroes at the front.
Leaks and Other Concerns
If your recorded water use changes suddenly for no obvious reason (lawn watering, more people in the home, away for a long period of time, etc.) contact Energy + Inc. so it can be investigated.
If you think you have a leak, turn off all water-consuming appliances inside and outside your home. Read your meter. If the test dial (red triangle) on your meter is spinning, water is flowing through the meter. You may also want to monitor your meter reads overnight. Take a reading before you go to bed and first thing in the morning before you use any water. If the numbers have changed, there may be a leak somewhere in your home. Remember, toilets are the number one cause of leaks.
Report leaks at the water meter right away to the County of Brant Water Division.
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