Customer Service Locations | County of Brant

To contact an office below, call 519.44BRANT (519.442.7268) or toll free 1.855.44BRANT
- For non-emergency assistance after hours (e.g., a fallen tree), please call the number listed above and remain on the line to be transferred to an after-hours answering service.
Online chat is available Monday through Friday from 10:00 am to 6:00 pm

Main Customer Service Offices

Open Monday to Friday, 8:30 am to 4:30 pm

26 Park Avenue, Burford, ON N0E 1A0

Please use the following P.O. boxes for correspondence:

Main Services include:

Accounts Receivable invoice payment
Blue Boxes and composters purchase and pick up
Brant Transit punch cards purchase and pick up
Building permits may be submitted but if you’d like to consult Building staff, please go to the Paris office.
Bulk Water fob purchase and pick up. The fob can be reloaded and purchased online, but initially must be picked up from the Burford office
Calendar pick up (free)
Commissioner of Oath is by appointment only
Dog license and tag
Parking ticket payment
Property Tax payments and inquiries
Public Works permits may be submitted
Water testing sample bottles may be picked up. Drop off is on the last Wednesday of the month before 2:00 pm

Open Monday to Friday, 8:30 am to 4:30 pm

66 Grand River Street North, Paris, ON N3L 2M2

Main Services include:

Accounts Receivable invoice payments
Blue Boxes and Composters (pre-arrange pick up of a composter at the Paris location)
Brant Transit punch cards purchase and pick up
Building Permits may be submitted and Building staff may be consulted
Calendar pick up (free)
Commissioner of Oath is by appointment only
Dog license and tag
Dog Park membership and key
Parking ticket payment
Property Tax payments and inquiries
Public Works permits may be submitted
“Planner of the Day”. Use the computer in the office to meet with a virtual Planner to ask your planning questions.
Water testing sample bottles may be picked up. Drop off water testing samples on the last Wednesday of the month before 2:00 pm at the Burford Customer Service Office

Located at 24 Park Avenue, the hours include:

Main services include:

Tax payments
Dog tags and licensing
Photocopies and faxes
Accounts Receivable invoice payment
Freedom of Information initial requests
Brant Transit punch cards purchase and pick up
Brant County Health Unit Well Watering Testing Kits – available for pick up only

Located at 944 Powerline Road, Brant, the hours include Monday to Sunday, 8:30 am to 8:00 pm

Summer hours (June 1 - August 14) include Monday to Thursday, 8:30 am to 8:00 pm and Friday 8:30 am to 4:00 pm

Main services include:

Located at 12 William Street, the hours include:

*The Paris Branch returns to regular Saturday hours (10:00 am to 5:00 pm) on Saturday, September 9, 2023.

Main services include:

Tax payments
Dog tags and licensing
Photocopies and faxes
Accounts Receivable invoice payment
Freedom of Information initial requests
Brant Transit punch cards purchase and pick up
Brant County Health Unit Well Watering Testing Kits – available for pick up only

Located at 281 Oakland Road, the hours include:

Main services include:

Tax payments
Dog tags and licensing
Photocopies and faxes
Accounts Receivable invoice payment
Freedom of Information initial requests
Brant Transit punch cards purchase and pick up
Brant County Health Unit Well Watering Testing Kits – available for pick up only

Located at 78 Main Street North, the hours include:

Main services include:

Tax payments
Dog tags and licensing
Photocopies and faxes
Accounts Receivable invoice payment
Freedom of Information initial requests
Brant Transit punch cards purchase and pick up
Brant County Health Unit Well Watering Testing Kits – available for pick up only